Contact Us

Get in Touch with Us

Your journey to recovery starts here. We invite you to reach out with any questions or concerns. Our team is dedicated to providing the support you need and is ready to assist you every step of the way.

Our Contact Details

Phone Number

You can reach us at +1 (514) 536-0702 for any inquiries or support. We are here to assist you.

Email Address

For questions or concerns, please email us at support@refundauthority.com. We aim to respond promptly.

Office Locations

Visit us at our main office in Toronto, located at 800 Rue du Square-Victoria, Montréal, QC Canada

    Contact Us

    We would love to speak with you.
    Feel free to reach out using the below details.

    Common Questions

    Find answers to your questions about our services and recovery process.

    Have more questions?

    We understand you may have specific inquiries about our recovery services or general issues related to cryptocurrency scams. This section aims to provide immediate clarity on frequent issues. If you can’t find what you’re looking for, please reach out directly.

    Learn More

    If you’ve fallen victim to a scam, the first step is to cease all communication with the scammer. Document all interactions and details. Next, reach out to our team to discuss potential recovery methods tailored to your situation.

    Our recovery process involves conducting a detailed investigation into your case. We collaborate with Canadian authorities and use blockchain analysis tools to trace your lost funds, aiming for the most effective recovery route.

    We operate on a no-recovery, no-fee model. This means you only pay if we successfully recover your funds. Transparency is key, and we ensure all fees are clearly communicated throughout the process.

    The duration of recovery can vary based on the complexity of the case. While some recoveries may take weeks, others could take months. We keep you updated on progress and expected timelines throughout the process.

    While our primary focus is on Canadian cases, we also have the expertise to assist with international scams. Our team evaluates each case individually and works with global partners to maximize recovery options.

    Client Feedback

    Hear directly from our clients about their positive experiences!

    ”I lost over $40,000 in Bitcoin to a fake trading platform. I didn't know where to turn. Refund Authority took my case and I didn't pay a cent until the money was back in my wallet. Legit service.”
    Clarice TurnerInvestment Scam
    Clarice Turner
    ”Someone hacked my phone and cleaned out my crypto wallet. The team helped me file reports and track where it went. Took a while but they stuck with it. Never asked for money upfront like those other sites.”
    Brian MotenCryptocurrency scam
    Brian Moten
    ”An exchange froze my account with $8,000 inside and stopped responding to my emails. Refund Authority stepped in, handled the dispute, and got my account unlocked within a month. No upfront fees. No runaround. Just results. Highly recommend.”
    Joyce GouldExit Scam
    Joyce Gould
    ”I'm not tech savvy at all. When I lost access to my old Bitcoin wallet, I figured the money was gone forever. These guys helped me get back in. They explained everything in plain language and didn't make me feel dumb. Took a few days but they did it. No complaints.”
    Sharon RoddyInvestment Scam
    Sharon Roddy
    "A friend recommended an investment platform that turned out to be fake. I lost $9,000 before realizing it. Refund Authority took my case and handled everything. No money upfront. They kept me updated and got my funds back in about two months. I'm so relieved."
    Sophia MartinezInvestment Scam
    Sophia Martinez
    "I had $14,000 stuck on an exchange that stopped answering my support tickets. Refund Authority stepped in and sorted it out. They didn't ask for payment until after my money was returned. Worth it."
    Marcus Webb Exit Scam
    Marcus Webb
    "Someone hacked my phone and stole my crypto. I didn't know where to start. Refund Authority helped me file reports and track the transactions. They stayed on it for months and never gave up. Got most of it back.
    Tanya BrooksCryptocurrency Scam
    Tanya Brooks
    "Met someone online who talked me into a crypto trading site. Put in $7,500 and then couldn't withdraw anything. Refund Authority took over communications and applied pressure. Within weeks I had my money back. Legit service."
    Derek SimmonsInvestment Scam
    Derek Simmons
    "Got talked into a crypto investment group on Telegram. Put in $8,000 and then they blocked me everywhere. Refund Authority helped me get it all back. They handled everything and didn't ask for payment until after I had my money. Legit."
    Rachel FosterInvestment Scam
    Rachel Foster
    "Trading platform held my $6,500 for months with no explanation. Refund Authority got them to release it within weeks. No upfront fees, just results."
    Greg OwensExit Scam
    Greg Owens
    "Someone stole my seed phrase and drained my wallet. Refund Authority helped me track the funds and recover what they could."
    Monica ReyesLost Wallet
    Monica Reyes
    "I tried withdrawing $10,000 from an exchange and they locked my account. Customer service ghosted me. Refund Authority stepped in and sorted it out. Money was back in my wallet within a month. Great service."
    Tyrone JacksonExit Scam
    Tyrone Jackson
    "Clicking a bad link cost me $4,000 from my wallet. Refund Authority helped me file reports and track where it went. Took a while but they stayed with it and recovered most of it. Trustworthy people."
    Danny WallaceCryptocurrency Scam
    Danny Wallace
    "Met someone on Instagram who convinced me to invest in crypto. Lost $7,200 to a fake platform. Refund Authority took my case and got my money back."
    Paige CrawfordInvestment Scam
    Paige Crawford